All our jewels are manufactured in constant preoccupation of quality and respect the standards in force in our profession.
Jewels JOURDAN are guaranteed against the hidden defect or manufacturing defects. However, the problems due to wear or an abnormal use do not return within the framework of the guarantee.
With or without participation, our after-sales service will propose you a solution in the very large majority of the cases.
TO REPAIR YOUR JEWELS JOURDAN, SEVERAL SOLUTIONS ARE OFFERED TO YOU:
1 - Appointment on the place of purchase, expose your problem to our agent who will propose a solution.
2 - Address you to one of our points of sale. To know the nearest retailer, seize the two figures of the department in the form below.
3 - If you can't return to one of our retailers, you could address your jewel directly to us by scrupulously respecting the councils provided in the document of return. If a share in the expenses is required, we will contact you with reception of your sending and indicate you the amount of it. As soon as the payment is in our possession, we will carry out repair and your jewel will be turned over to you within approximately 15 day.
Download the document of return.